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Patient Center

Office Hours

Phone: (804) 745-2200

Fax: (804) 745-9224

Hours: Mon - Thurs: 8:30am – 5:00pm
Fri: 8:30am – 4:00pm

Walk-In Laboratory Hours:

Monday, Tuesday and Thursday 9:00am - 11:00am and 1:00pm - 4:00pm
Friday 9:00am - 11:00am and 1:00pm - 3:00pm

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (804) 745-2200 during regular business hours.

Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.

Or request an appointment via our online scheduling tool
Schedule your next visit online.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

We recommend that you call your insurance company to verify that we participate with your plan.

Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advanceto cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Prescription Refills

We prefer to refill your medications at the time of your office visit. Please bring your medication list with you to each appointment.

Due to the large number of refill requests that we receive, it may take us up to 48 hours to call or fax in your prescription. Please be sure to give us at least 3 business days notice on all refill requests.

Chronic or long-term medication refills require an office visit before they may be refilled.

Your Medical Records

Information regarding medical records can be obtained by calling our main office number: (804) 745-2200.

Medical Records are kept confidential. We will not release any of your medical information without first obtaining a signed authorization from you.

After Hours Emergencies:

If you are experiencing a medical emergency, we recommend that you Dial 9-1-1. However, if you need after hours advice for a serious medical concern, please call our main office phone number to reach our answering service.